My story about how to build a “Just Culture” is featured in new book released 11/10/20.  The Culture Quotient: Ten Dimensions of a High-Performance Culture by Greg Besner.  With Foreword by Zappos CEO, Tony Hsieh.

The Culture Quotient is written with three main goals. The first is to inspire readers. The second is to provide tangible data, tips, and actions. And the third is to share culture stories from many industry leaders that show the power and results of culture initiatives in action. The Culture Quotient features forty-five culture stories and excerpts written exclusively for this book. My story is featured along with stories from American Express, GoDaddy, Bazaarvoice, and others.